10 Essential Questions London Businesses Ask About Cleaning Services

10 Essential Questions London Businesses Ask About Cleaning Services

Professional window cleaners in safety harnesses cleaning the exterior windows of a modern glass office building. The workers are wearing orange safety shirts and helmets while suspended on ropes, with reflections of the cityscape and architectural details visible in the glass panels.

When it comes to cleaning services, London businesses have questions — lots of them. At Dazzle, we hear them every day: How often should we clean? What products do you use? Are your staff insured?

We get it. With so many cleaning companies out there, choosing the right one can feel like a challenge. That’s why we’re breaking down exactly what London businesses want to know — and how Dazzle answers those questions, every time.

Let’s dive in.

How Often Should My Office Be Cleaned?

Every business is different. A busy co-working space in Shoreditch might need daily cleaning, while a smaller office in Southwark might opt for 2–3 times per week.

At Dazzle, we work closely with you to design a cleaning schedule that fits your needs, your team, and your budget. We handle everything from daily maintenance to periodic deep cleans — all with minimal disruption.

What About Eco-Friendly Cleaning?

Sustainability matters more than ever. Many London businesses now want non-toxic, biodegradable cleaning products that are safe for staff and the environment.

Dazzle’s approach? We use eco-friendly products whenever possible, and we always tailor our solutions to meet your preferences. No harsh chemicals — just a sparkling clean space that’s better for everyone.

Are Your Staff Trained and Insured?

Absolutely. All our cleaning professionals are:

✅ Fully trained and DBS-checked
✅ Covered by comprehensive insurance
✅ Supported by regular supervision and training

This means you get reliable, consistent service — with no surprises.

What Happens If Something Goes Wrong?

Good question! At Dazzle, our account managers and office team are always ready to handle issues fast. Whether it’s a last-minute request, a missed detail, or an unexpected challenge, we respond quickly and professionally — every time.

How Do You Handle Communication?

Transparency and communication are at the heart of everything we do. You’ll always know who to contact, when to expect a response, and how we’re handling your requests.

We’re always here for you and your needs.

Are You Just a Cleaning Company?

We’re your partners in productivity, trust, and consistency. We help you create a space that’s clean, safe, and welcoming for your team and clients. Because at the end of the day, a clean space says you care. And that’s the Dazzle difference.

But that’s not all. At Dazzle, we go beyond just cleaning.

We offer additional services like handyman repairs, ensuring your office runs smoothly without the need to call multiple providers. Curious about what else we can handle?

Check out our page for a full list of services designed to make your workday easier.

How do you ensure consistency and quality across different cleaners or teams?

We assign dedicated teams where possible, with thorough training and quality control checks. Our supervisors and account managers monitor performance closely to ensure consistent results every time.

Do you provide a keyholding service?

Yes! We understand that convenience is key. Our secure keyholding procedures ensure that our team can access your building safely and efficiently, even outside of your working hours.

Do you provide flexible cleaning hours?

Absolutely. We offer cleaning services in the evenings, overnight, early mornings, or weekends — whatever fits your schedule best.

How do you handle special requests or one-off tasks?

— Like deep carpet cleans, window washing, or event clean-ups?
We’re always ready to go the extra mile. From deep carpet cleans and window washing to post-event clean-ups and special disinfection services, just let us know what you need. We’ll work with you to coordinate the service at the right time, ensuring minimal disruption and maximum satisfaction.

When it comes to cleaning services, London businesses deserve answers – and results. At Dazzle, we’re here to provide both. From eco-friendly products to reliable service, we’re proud to be your partner in making your space shine.

Ready to get started? Contact us today — and let’s make your space sparkle!