1What services does Dazzle London offer?
Dazzle London provides comprehensive commercial cleaning services tailored to various sectors, including offices, retail spaces, and clinical environments. Our offerings encompass daily office cleaning, deep cleans, carpet and floor maintenance, window cleaning, and specialized services for high-traffic areas.
2How does Dazzle London ensure sustainability in its cleaning practices?
We are committed to environmentally responsible cleaning. Partnering with Ecologi, we offset our carbon footprint and support global reforestation projects. Our cleaning products are eco-friendly, and we employ energy-efficient equipment to minimize environmental impact.
3Is Dazzle London an ethical employer?
Absolutely. We prioritize fair treatment and well-being of our staff. All employees are paid the London Living Wage, receive comprehensive training, and work under safe conditions. Our ethical approach extends to our supply chain and business practices.
4Which charities does Dazzle London support?
We proudly support Crisis, aiding individuals experiencing homelessness, and Sapphire Community Group, focusing on youth development and community engagement. Our collaborations include fundraising, volunteering, and providing pro bono cleaning services.
5Are your cleaning products safe for my family and pets?
Yes, absolutely! At Dazzle, the safety and wellbeing of your employees, clients, and pets are our top priority. We exclusively use eco-friendly cleaning products that are non-toxic and safe for both children and animals. Our commitment to using environmentally responsible solutions ensures a clean, healthy, and secure environment for all.
6What areas in London does Dazzle London serve?
Our services span across Greater London, covering Central, North, South, East, and West London. We cater to a diverse clientele, from corporate offices to educational institutions and healthcare facilities.
7How do you determine the cost of cleaning services?
Our pricing depends on several factors, including the size of the space, the type of cleaning required, the recurrence of service, and any unique requests. We offer customized quotes after assessing your unique needs. Contact us for a free estimate!
8How can I get a quote for cleaning services?
You can request a free, no-obligation quote by visiting our Contact Us page or calling us directly. We'll assess your requirements and provide a tailored proposal.
9Do you offer one-time cleaning services?
Yes, we offer one-time cleaning services for clients who may need assistance for a special occasion, deep cleaning, or after a move. Our one-time cleaning is thorough and tailored to ensure your space is spotless.
10Are your cleaning staff trained and insured?
Yes. All our cleaning professionals undergo rigorous training and are fully insured. We ensure our team is equipped with the knowledge and tools to deliver high-quality cleaning services safely and efficiently.
11Do you offer flexible cleaning schedules?
We understand that every business has unique needs. Our services are available outside regular business hours, including early mornings, evenings, and weekends, to minimize disruption to your operations.
12Can I schedule recurring cleaning services?
Definitely! We offer flexible scheduling options for recurring cleaning services. You can choose to have your home or office cleaned weekly, bi-weekly, or monthly, depending on your needs. Our team will work with you to set up a convenient cleaning schedule.
13What measures do you take for health and safety?
Health and safety are paramount. We adhere to strict protocols, including the use of PPE, regular risk assessments, and compliance with COSHH regulations. Our team is trained to handle various environments safely.
14Are your cleaners insured and background-checked?
Yes, all of our cleaners are fully insured and undergo comprehensive background checks to ensure the highest level of security and trust. In addition, we conduct detailed DBS (Disclosure and Barring Service) checks on all our staff as part of our commitment to safeguarding both your business and employees. This ensures that our team meets the highest standards of reliability and professionalism.
15Can you provide references or case studies?
Certainly. We have a portfolio of satisfied clients across different sectors. Upon request, we can share testimonials and case studies that highlight our commitment to excellence.
16What if I’m not satisfied with the cleaning?
Your satisfaction is our top priority. If you are not completely satisfied with our service, please let us know within 24 hours. We will address any concerns and return to make it right at no additional charge.
17Do you use eco-friendly cleaning products?
Yes. Our cleaning solutions are environmentally friendly, biodegradable, and safe for both people and the planet. We continuously seek sustainable products that meet our high standards for cleanliness and safety.
18How do you handle confidential or sensitive environments?
Our team is trained to operate with discretion and professionalism. We have experience in settings that require confidentiality, such as legal firms and healthcare facilities, ensuring privacy and compliance with relevant regulations.
19How do I book a cleaning service?
Booking a cleaning service is easy! You can fill out our online form on the website, call us at 0203 551 9997, or email us at hello@dazzle.london. Our friendly staff will assist you in scheduling your desired service.
20What is your policy on quality assurance?
We implement regular quality checks and encourage client feedback to maintain high service standards. Our supervisors conduct routine inspections, and we have a responsive system to address any concerns promptly.
21Are there any long-term contracts?
We offer flexible contract options to suit your needs, including short-term and long-term agreements. Our goal is to build lasting relationships based on trust and satisfaction, not binding contracts.
22How does Dazzle London contribute to the community?
Beyond our charitable partnerships, we engage in community initiatives, support local events, and encourage our staff to volunteer. We believe in making a positive impact both through our services and community involvement.
